Therapy FAQ
Does Avid Counseling offer crisis or emergency services?
No, we are not an emergency or crisis clinic. If you are having a crisis or an emergency, please call 911 or go to your closest emergency room.
Does Avid Counseling see any clients in person?
No, we see all clients virtually over a video call.
What equipment do I need to have a video session with my therapist?
A tablet, smartphone, or computer with video capabilities (camera, speakers, and microphone), and internet/cellular service.
Does Avid see children?
We do not take any clients that are under 18 years old.
Does Avid offer addiction services?
No, we do not offer addiction services.
How do I find therapists who take my insurance?
The best way to find therapists is to call your insurance and ask what therapists they have listed who take your insurance and who are currently accepting clients. From there, you can look up the clinics on Google to look at any ratings and look in Psychology Today to learn more about a therapist.
Does Avid Counseling take Medicare?
We do not take Medicare or Med-advantage insurance. It is important that you make sure you don’t have one of these insurances because you will be responsible for the bill.
What if I have two medical insurances?
If you have a co-insurance we’ll need to make sure that we take both of them to see one of Avid's therapists.
What will insurance pay and what will I have to pay?
If you have OHP you will not be responsible for any payments outside of no-show and late cancellation fees. If you have commercial insurance, you will be responsible for any co-pays and deductibles. If you would like to know what your co-pay or deductible costs will be, please contact your insurance
How do I get started with seeing a therapist at Avid?
Reach out to us by either calling our phone number 541-524-4100 or filling out our online form. Someone from our clinic will get in touch with you to learn more about what you are coming to therapy for, who your insurance is, and what therapist you want to work with if you have a preference.
What if I’m a client of Avid Counseling and I’m having a mental health crisis? Do I try to contact Avid or my therapist?
No, you need to call 911, call 988 for the Suicide and Crisis Lifeline, or go to your local emergency room.